A simple question with a scattered answer
A customer asks whether 15 July is confirmed. It could arrive as a message, a ticket or a call note. The answer depends on a ticket in review, a price clause in a quote and three people.
Each of them holds a piece. Nobody holds all of it.
Everyone involved has Align Desktop and Align Mobile
Each person works in Align Desktop and Align Mobile. Their devices stay in step through Align Relay, so when one person moves something, everyone else involved sees it.
Only status travels between devices: who owes what and what changed. Your messages stay where they are.
You choose where the thinking happens
Align Desktop and Align Mobile stay the same in every setup. What changes is where Align Node, the brain, runs.
Everything runs on hardware you own: a capable desktop, or a server in your office that everyone’s desktop uses. Nothing goes to an AI provider.
Your hardware does the everyday work: watching, sorting and drafting. The hardest calls can use a cloud model, but only for content that is not sensitive. Sensitive content stays on your hardware.
We host everything. No setup, and the most capable models on every task, billed per use.
Model cost: the hardware you already own
Model cost: a small share, billed per use
Model cost: billed per use
How devices stay in step is a separate choice: the relay Align hosts, your own, or none if you are air-gapped.
Align finds who holds each piece
Align Node works out who holds each part of the request and sends each person only that part: the CEO a price approval, the product manager the reply, the tech lead the blocked ticket.
Each part arrives as the same three-line card: why it is yours, the one move to make, and what the agent does once you approve. Nobody sees anyone else’s inbox.
Each person takes one action, wherever they work
Nobody has to move into a new tool. The CEO taps Approve on the phone. The tech lead reassigns the review in the tracker. Or someone simply replies in whatever channel they use.
Align records every action on the same request and updates everyone’s devices, so all three see the same status without anyone reporting it.
Agents carry out what was approved
With both blockers cleared, the product manager approves the drafted reply. Agents send it, record 15 July as a promise and keep watching the ticket it depends on.
Every step is logged on Align Node.
The customer gets an answer that holds
The date is confirmed by the people who own each part, the same morning. No forwarding, no status meeting, no guessed dates.
Align keeps tracking the promise until it is delivered.
Quote of 3 May.
Approve ApprovedHi Alex, July 15 holds. The last dependency closes this week, and I will confirm in writing by Wednesday. If anything moves, you will hear it from me first.
Hi Alex, July 15 holds. The last dependency closes this week, and I will confirm in writing by Wednesday.